FAQs – Challenges
• Can I participate in multiple challenges simultaneously?
Yes, you can participate in multiple challenges at the same time. All the steps you take will be counted and contribute to each challenge you join.
• When is the registration period for the challenge?
The registration period varies for each challenge. Please check the challenge details and its Terms and Conditions to confirm your eligibility and the registration dates.
• What measures are in place to prevent cheating?
Audits are conducted periodically when our system detects significant spikes in step counts or specific step patterns. Should you be contacted by a BookDoc Admin requesting supporting evidence, please be assured that this is a standard part of our audit process, designed to ensure the accuracy and integrity of step data. Your cooperation in providing the requested information is greatly appreciated, as it is essential to maintaining the reliability of our system.
• How do I join a Virtual Challenge?
Tap “Activ”, then “Challenges”. Select one or more Virtual Challenges you’d like to join, and tap “Join Challenge”.
• Do I have to pay to join a Virtual Challenge?
While most of our Virtual Challenges are free to join, please review the terms and conditions of each challenge to determine whether any payment is required.