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FAQs – Zepp Life (Formerly Mi Fit)

• How do I sync my Zepp Life to the BookDoc app?

Currently, most fitness apps by Chinese manufacturers, such as Huawei, do not support direct syncing/integration with other health & fitness apps, including BookDoc. The only work around is to sync indirectly via Google Fit (Android) or Apple Health (iOS).

• How do I sync my Zepp Life to Google Fit?

Please refer to our step-by-step guide below. If you are still facing difficulties, please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm).

 

NOTE:

  • Please open both the ‘Zepp Life’ and ‘Google Fit’ apps once daily for data transmission. Do refresh the ‘Google Fit’ app after 3-5 mins to ensure the data is updated.
  • Owners of Amazfit wearables need to pair their devices to the ‘Zepp Life’ app in order to sync indirectly to BookDoc via ‘Google Fit’.

• How do I sync my Zepp Life to Apple Health?

Please refer to our step-by-step guide below. If you are still facing difficulties, please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm).

Sync Zepp Life with Apple Health:

  1. Open Zepp Life
  2. Click add account
  3. Connect Zepp Life with Apple Health

Setting Apple Health in iOS 2.1:

  1. Open Settings and click on ‘Privacy and Security’
  2. Tap on ‘Health’
  3. Tap on ‘Zepp Life’ 2.4
  4. Tap ‘Turn On All’
  5. You have now synced your Apple Health with Zepp Life

 

 

Disclaimer: This workaround may NOT work well for some users and they may experience data discrepancies because the data is indirectly synced from Zepp Life to BookDoc via another third-party app Apple Health.

 

NOTE: Please open both the ‘Zepp Life’ and ‘Apple Health’ apps once daily for data transmission.