FAQs – Marketplace
• How do I access the Marketplace from my computer (Web-Browser)?
Please visit shop.bookdoc.com
• I just downloaded the app but I can't find "Marketplace"
The “Marketplace” feature is only available to “Premium Programme” subscribers. However, you may visit the website shop.bookdoc.com .
• How do I use a Marketplace voucher?
Apply the code on the Marketplace voucher at the checkout page before proceeding with payment.
• After purchasing a service, will the doctors come over?
No. You are required to bring the receipt to the clinic. For further clarification, please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm).
• I am under the Premium Programme but I cannot find "Marketplace" on the app.
Please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm) or visit shop.bookdoc.com for the Marketplace website.